Ratings & Reviews

Overall Rating

5(38 reviews)89.5% of customers recommend this property

Rating Per Category

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Resident Reviews

submitted by Freshta S. - |Recommended: YesEasy Lease Renewal — I loved the way the make it so easy for renewing our lease renewal .
submitted by Rylee K. - |Recommended: YesWelcoming — I’ve told people it’s very safe, nice neighbors, friendly employees
submitted by Kennedy H. - |Recommended: YesIt’s perfect for me and my girlfriend — It’s affordable for what you get, theater, gym, game area, roof and so many others. The apartments are so nice
submitted by Sundari S. - |Recommended: YesReally good construction and great view — Overall experience so far is good. I had read a lot of reviews online about poor noise insulation and was skeptical about moving here. I hardly felt any issue though. I'm glad I took this move. Love the view from my apartment and the layout for a 1B. It is perfect for me. Few things I was disappointed are - Response from staffs post submission of rental application was low. - Apartment wasn't cleaned before move-in. - Move-in instructions were not shared. I got to know I had to schedule an appointment to block the elevator for move-in the day I was planning to move-in.
response from property -Hi Sundari, Thank you for the fair and balanced review. Your feedback is extremely valued and we are grateful you took the time to share this with us. We are happy to hear you love your new home, the floor plan and you have found the noise isn't to much of an issue. We will address the slow response time, move in instruction and apartment cleanliness right away but if you ever have any concerns that aren't getting a swift response, please feel free to reach out to me directly at falexander@millcreekplaces.com. Thank you, F.Alexander, Community Manager
submitted by Jason L. - |Recommended: YesGreat — The building is super clean and the staffs are all really welcoming
response from property -Hi Jason, Thank you for the review. We pride ourselves on keeping a clean building. Thank you for noticing. I will be sure to pass on your praise to the team. Thank you, F. Alexander Community Manager
submitted by Jennifer T. - |Recommended: YesVery nice property — it is new and the color schemes are nice
response from property -Hi Jennifer, Thank you for your review. We like our modern pallet too. I will be sure to let our designers know your thoughts! Thank you, F. Alexander Community Manager
submitted by Jennifer G. - |Recommended: YesGreat Location — We love the location and the units. So far we are really happy with everything. The proximity to everything you need and the Sammamish River Trail cannot be beat. There is a beautiful roof deck and great public spaces. With COVID, we have not yet been in the gym. We have a great space and there is plenty of storage. Alex, the Superintendent, has been fantastic. We see him all day getting things done and he is always friendly and professional.
response from property -Hi Jennifer, Thank you for taking the time to leave us such a wonderful review. Here at Modera Redmond, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 425.222.2600 or stop by the office. Thank you, F. Alexander Community Manager
submitted by Hongshen Y. - |Recommended: YesSo far so good — I just moved in, everything is new, looking forward to new life.
response from property -Hi Hongshen, "New life". This really resonates with us. What an amazing feeling; starting fresh. LOVE it. If there is anything we can do to make your life and stay with us even better, please don't hesitate to reach out to us at moderaredmond@millcreekplaces.com. Thank you, F. Alexander Community Manager Modera Redmond
submitted by Shari T. - |Recommended: YesAlways friendly and very helpful So CLEAN — Living here has been a wonderful experience Very Friendly and helpful leasing agents, along with their maintenance crew. LOVE living here
response from property -Hi Shari, Thank you a thousand times. Your review made our day. :) Thank you, F. Alexander Community Manager Modera Redmond
submitted by  - |Recommended: NoReally disappointed that they've started asking for money to use the gym due to covid . When I signed the lease, the gym was supposed to be allowed for any resident to use.
response from property -Hi there, Thank you for your review. Your feedback is valued and we appreciate the time you took to let us know how we can better meet expectations. Our private fitness studio is different from the gym. It is available by reservation only and costs $10. This marginal fee helps us cover the cost to clean in-between each use. This is temporary and only available while the Covid mandates continue to keep our main fitness center closed. Just as soon as we move into phase 4, we will proudly re-open our fitness center. If there is anything further we can help you with, please don't hesitate to reach out to me personally at falexander@millcreekplaces.com. Thank you, F. Alexander Community Manager Modera Redmond
submitted by Eli F. - |Recommended: YesDope — Easily the nicest and fastest staff I’ve ever even heard of. As a first time renting myself everyone was extremely nice and went out of their way to help me and make sure I understood everything, even after answering the same question multiple times. They have the patience and speed you’ll want.
response from property -Hi Eli, Thank you so much for your 5-star review. We are very pleased to hear you are loving your experience. Don't hesitate to reach out if there is anything we can do for you. Thank you, F. Alexander Community Manager Modera Redmond
submitted by Nico - |Recommended: NoThe good staff is super friendly and does try to help with anything. The location is great. The bad insanely expensive and the facility does not seem to care about residents that moved in pre-COVID yet does everything for ‘new’ residents, louder than any place I’ve lived in, expensive parking and other fees add 400 plus to each months rent, paying for amenities that haven’t been open since March, and lots of police actively make it not very desirable
response from property -Hi NH, We appreciate you taking the time to review us. We would like to apologize if we made you feel as though we don't care. We care very much! During this new shut down, we are working harder than ever keeping our common areas clean. The fitness center may have to wait until phase 4 but the theater room is still open and so is the rooftop and community room. We've implemented even more cleanings to make this possible. You are our priority and if you would ever like to talk to me, I can be reached at falexander@millcreekplaces.com. Feel free to reach out and we can have a coffee together and chat. Thank you, F. Alexander Community Manager Modera Redmond
submitted by Deborah E. - |Recommended: YesVery nice. — The on site staff are wonderful, very helpful and kind. The complex itself is clean, quiet and well cared for.
response from property -Hi Deborah, Welcome home! Thank you for this wonderful review and comments on the team! Please let us know if we can be of assistance at anytime. We look forward to seeing you around the community. Have a wonderful day. Paul Mawaka Community Manger Modera Redmond
submitted by Takaya K. - |Recommended: YesSophisticated Apartment — Sophisticated, Clean, Good parking access, Close to trail
response from property -Takaya, Thank you for the lovely comments! Welcome home! Paul Mawaka Community Manager Modera Redmond
submitted by Mitch B. - |Recommended: NoGood Property, Communication Lacks — Property and location is great. Amenities are top of the line and overall living experience is great. Staff are friendly and accommodating to your needs but communication and knowledge lacks with some members of staff and management. Was told one thing prior to signing and then an entirely different process after moving in which was one of my main reasons choosing Modera Redmond.
response from property -Hi Mitch, Glad that you are enjoying your new home! We are excited to have you with us! Please feel free to reach out to me directly with any remaining questions you may have, it appears we may have not answered all of them for you and I am more than happy to assist. My direct contact info is below. Have a great day! Paul Mawaka Community Manager Modera Redmond pmawaka@millcreekplaces.com

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Modera Redmond, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Modera Redmond, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose